We are delighted to share that Damon had the honor of joining Gavin Hewitson from In-Box as a guest on the Inbox Podcast Show. This episode promises to be a deep dive into the world of e-commerce and email marketing, offering invaluable insights and expertise from Damon Didier, the owner of Win at Ecommerce and a Klaviyo Master Platinum Partner.

In this captivating episode, they explore the ever-evolving landscape of email marketing, with a keen focus on Klaviyo’s Customer Data Platform (CDP) and the transformative role of artificial intelligence in reshaping email campaigns. Whether you’re an e-commerce veteran or just embarking on your journey, this conversation is a treasure trove of knowledge to elevate your email marketing game.

Tune in as they unravel the art of email marketing, unlock the potential of Klaviyo’s CDP, and discover how AI is revolutionizing the e-commerce industry.

Without further ado, let’s dive into this enlightening discussion with Gavin and Damon.


Gavin Hewitson, the founder and CEO of In-Box, a leading New Zealand-based email marketing agency, is a dedicated expert in email marketing. With a passion for helping businesses excel in the digital realm, Gavin is renowned for his results-oriented strategies and exceptional customer-focused approach. He is a respected industry influencer, sharing valuable insights as a speaker and podcast host. Gavin’s expertise and forward-thinking approach make him a trusted advisor for businesses aiming to enhance their online presence and achieve sustainable growth.


  1. The Power of Klaviyo CDP
  2. Leveraging AI in Email Marketing
  3. Email Design Best Practices
  4. Common Email Marketing Mistakes


  • Klaviyo CDP is the hub for e-commerce data, enabling advanced segmentation and dynamic website updates.
  • AI can enhance email marketing by generating multiple email variants and improving content.
  • Email design should prioritize mobile and desktop optimization, with concise content and clear calls to action.
  • Avoid common mistakes such as poor segmentation, failing to maintain a dedicated sender domain, and misuse of pop-up forms.
  • Brand consistency is crucial across all email marketing efforts.